UAE and International Shipping

Shipping charges for deliveries within UAE for orders less than AED 100 - AED 10.00

Shipping charges for deliveries within UAE for orders equal to and above AED 100 - Free

For Orders within UAE –Delivery within 2 -3 working days

Delivery to Multiple Addresses: You can have goods from the same order shipped to multiple UAE addresses. Please note that if you select multiple delivery addresses, a delivery charge will be

applied for each address.

We use our courier service to deliver the product

Process and Order Tracking

Once you've placed an order, we'll send you an Order Confirmation email; and an email to let you know when we've dispatched your order along with the tracking information

Where possible, we deliver most orders direct to your door in dubai using our own delivery team. Orders from ther emirates are delivered by our trusted courier partners. For more information on the

progress of your orders, check ‘My Orders’ in the account section or email info@metrotoyz.com

Personalized Orders

If you have ordered items to be personalized, please allow 2 days for this to be prepared before dispatch. We will always do our best to prepare items as quickly as possible.

Heavy Orders

For heavier weights or large package sizes, please contact us as additional fees may apply. Additional charges may apply or deliveries outside the city limits of: Abu Dhabi, Al Ain, Ajman,  Dubai,

Fujairah, Ras Al Khaimah, and Sharjah. Should any additional charges apply to your order, a member of our team will get in touch with and let you know before your order is dispatched.

For more information please contact us on info@metrotoyz.com/ bilalunameer@metrotoyz.com or call us on 050 7972386